Highland House is owned and run by Russell Johnson and his wife Susan, who is also the Registered Manager. Our hands on approach allows us to provide the highest level of care and enables us to be responsive to our residents’ changing needs. Working closely with our well trained staff, we are able to oversee all aspects of life in the home.
Susan worked as a Carer and Senior Carer prior to achieving her Registered Manager’s Award. She has experience in a wide range of care needs, including an extended period in a dementia-specialised home.
Russell has been involved in the care industry from a young age, growing up within his parents’ care home in Walmer, Kent. He started out helping with cleaning and serving teas. He can often be found in his painting clothes ensuring the facilities at Highland House are well-maintained.
Russell and Susan both live on site with their young family, which enables them repond and support residents and staff at any hour of the day.